Job Description
Are you looking for a new and exciting opportunity to join a fantastic charitable organization with a focus on helping the environment? Are you an expect in all things low-code and CRM? Then we have the perfect opportunity for you.
The role – Power Platform Officer.
The salary – £30,000 – £33,000 per annum.
The location – Edinburgh (hybrid, 1 day in office).
We’re working with a retained client who are focused on tackling climate change. They are looking to add a Power Platform Officer to their team to play a crucial role in providing Power Platform support and training to the wider organisation. You’ll support in the maintenance and troubleshooting of complex Power Platform apps, scope and develop new functionality and develop projects both independently and as part of the team.
You’ll become part of a friendly, approachable team with a great culture, where collaboration, empowerment, innovation, integrity and passion form the basis for a fantastic work environment. They pride themselves on knowing the person behind the role, providing training and development and understanding that work-life balance is key. If you are looking for an opportunity to build a career at a truly fantastic organisation then this is the perfect opportunity for you.
Your day-to-day:
- You’ll provide on-going user support and helpdesk management, responding to all Power Platform helpdesk tickets in line with the organisation’s SLA’s.
- Ensure effective user setup and induction in Power Platform apps and processes.
- Scope and develop new Power Platform functionality, independently and as part of a team.
- Scope and develop reporting functionality using Power BI, Excel and other tools.
- Document Power Platform processes and provide training to end users.
- Support the ongoing maintenance of Power Platform environments.
- Provide effective organisation-wide communication and engagement with Power Platform.
About you:
- You’ll have experience with low-code platforms such as Power Apps, Power Automate, Zapier, Hubspot or similar.
- You’ll have experience working with CRM’s such as Dynamics 365, Salesforce, HubSpot, Zoho CRM or similar.
- Experience of Power Platform and Dynamics 365 would be a massive bonus.
- Experience working in a customer support environment.
- Experience of successful project delivery, working both independently and as part of a team.
- Experience writing programs in any language is desirable.
- Experience training users of different levels in the use of IT is desirable.
- Understanding of foundational programming concepts such as variables, loops and conditional statements is desirable.
Benefits:
- Holiday entitlement of 35 days per annum, including 9 public holidays.
- 8% employer pension contribution.
- Employee counselling service.
- Bike to work scheme that also covers e-bikes.
- Enhanced maternity, paternity and adoption leave pay and shared parental leave.
This is a highly sought after role with an exciting business so don’t miss out, apply today!
