Job Description
Salary:
Starting Salary £22,672
Employment Advisor
Location: Glasgow (Work from home) First 90 days will be office based!
Hours: Monday to Friday – 8am to 8pm , Saturday 9am to 12 (40 Hours)
Salary: 10.90 per hour , After 6 months £11.16 , After 12 months £11.97 , After 24 months £12.51
Kura are an accredited living Wage employer
Role Details:
At Kura, we are a Contact Centre with a difference. Always on the lookout for new talent, we are passionate about people and their professional development. Kura is the largest independent outsourcer in the UK, providing outsourced contact centre services and software solutions for a number of the world’s most successful brands.
This is an advice giving role for a professional trade union. You will be putting our members’ needs at the heart of everything you do through providing advice regarding contractual arrangements and entitlement as well as guidance within statutory employment law for employees within an NHS setting.
Key Responsibilities
As an employment advisor, working for our call centre in customer service, you will be handling phone calls, emails, and webchats from professionals in the medical industry.
We will give you all the training and support you need to actively provide advice regarding contractual arrangements and entitlement, as well as guidance within statutory employment law, for employees within an NHS setting.
With strong attention to detail, you will effectively manage your own cases while remaining compliant at all times to ensure our members are provided the best possible service.
This is an advice-giving role for a professional trade union where you will put our members’ needs at the heart of everything you do
Benefits:
Referral programme
Sick Pay
Maternity Pay
Bonus Pay
Employee Assistance Programme
Cycle to work scheme
Employee Discount
Store Discounts
Requirements:
1 year + Customer service experience in a contact centre
Ability to adapt and learn
Computer literacy
Next steps:
Feel ready to jump in? Click Apply Now or contact the team:
Call our Recruitment hotline:
Email us:
Text or Whatsapp
INDMAY
