Job Description
We are seeking a highly skilled and experienced Senior ERP Business Analyst to join our global team. In this role, you will play a pivotal role in the implementation, optimisation and maintenance of our Enterprise Resource Planning (ERP) systems, that consist of MS Dynamics 365 F&O. You will work closely with cross-functional teams to analyze business processes, identify opportunities for improvement, and ensure ERP systems aligns with Peterson Control Union goals. This is a critical position that requires strong analytical, technical and communications skills. Responsibilities: Lead or actively participate in the implementation of ERP systems, including gathering, configuring, optimising, testing and training. Build and maintains effective working relationships with business stakeholders that ensure priorities and the wider ERP services meet agreed expectations. Work with business users to understand their existing business processes and main pain points, gathering requirements to deliver effective solutions, actively engaging in the implementations of solutions and assisting users with training as necessary. Work with the wider Control Union / Peterson organisations to support cross organisational rollout of our core modules in line with the group strategy. Design solution improvements, working with the business and technical team. Perform application configuration and implementation across the group. Deliver project activities and accept project deliverables by Creating documentation of the new TO-BE business processes. Identify data requirements/ Document test scenarios and cases and execute the testing. Create training documentation and train superusers for any new functionality. Plan and coordinate go live tasks. Level 3 Support for live markets. Investigate and resolve ERP-related issues, working closely with the technical team, IT and vendors as needed. Create and maintain comprehensive documentation, including business workflows, system configurations, and training materials. Stay current with MS Dynamics F&O releases, ERP industry trends and best practices, proactively identifying opportunities to enhance system functionality and business processes. Qualifications and experience University degree or college diploma, preferably in Information Technology, Business or related field and a minimum of 3 years working in Dynamics 365. Experience of Business Analysis with a focus on ERP systems. Skills and experience with Microsoft information systems and technologies and relevant Microsoft certificates. Knowledge and experience delivering MS Dynamics 365 F&O Core Finance, Project management accounting, warehouse management, assets management modules. MS Dynamics 365 certification is desirable. Ability to work in a self-directed manner and to quickly, accurately and pro-actively assess priorities. Service-oriented mind-set. Ability to lead projects using best practice project management practices and deliver on-time Confident communicator with the ability to communicate clearly and cohesively. Job Location: Flexible European based with ability to spend time at Rotterdam and Aberdeen offices
