Job Description
Housing Administrator
Based in Edinburgh (Hybrid working)
£24,450 – £25,350 per annum
Reed Business Support are pleased to be working exclusively with one of Scotland’s leading social housing providers on a 6 month fixed term contract to cover maternity. We are looking for a candidate with excellent admin and customer service skills to join our client as a Housing Administrator. This is sure to be a fast-paced, interesting role perfect for candidate who like communicating with others and handling a varied workload.
Our client is very well respected in their sector, noted for their dedication to modernisation and creating a positive working environment.
- Start date: 1st November
- Hours: Monday – Friday (9am – 5pm)
- 1 day per week in the office (candidates are welcome to work more if they choose)
Key responsibilities:
- Responding to requests and enquiries directed to the housing service
- Supporting management with a variety of admin processes including checking rent accounts, maintaining key control, issuing and recording void inspection documentation, arranging inspections, and monitoring letting processes
- Processing applications, running shortlists, sending offer letters, and requesting tenancy references
- Producing new tenant documents
- Providing reports as required
- Maintaining the Housing Management System
- Maintaining records of all enquiries, interactions, and cases
- Carrying out admin tasks related to rent re-registrations, annual rent reviews, and housing benefit notifications
- Assisting with the preparation of current rent arrears cases including compiling documentation
Person specifications:
- Previous experience working in an administrative role
- Previous experience dealing with customers and stakeholders
- Excellent communication skills, both written and verbal
- Ability to work flexibly and manage a varied workload
- Good IT Skills – particularly Microsoft Office
Desirable:
- Experience working in the Social Housing or Private Rental sectors
If you’re interested in this excellent opportunity, please apply now or contact Courtney Gair at the Reed Edinburgh office for further details.
